"> Terms of use – SGMYTAXI SERVICE
Due to the lockdown in borders between Malaysia and Singapore, we are unable to process bookings from 18-31 March 2020. We apologise for any inconvenience caused.

Terms of use

1. Your Agreement

This website (“this Website”) is operated by SGMYTAXISERVICE. Please read these terms of use (“this Terms of Use”) carefully before using this Website and the Services offered by SGMYTAXISERVICE through this Website (the “Services”). “You” and “your” when used in this Terms of Use includes (1) any person who accesses the Website and (2) persons for whom you make a purchase of the Services.

2. Change of Terms of Use

  • a. SGMYTAXISERVICE’s Modifications
    SGMYTAXISERVICE reserve the right, at its sole discretion, to change or modify any part of this Terms of Use at any time without prior notice. You should visit this page periodically to review the current Terms of Use to which you are bound. If SGMYTAXISERVICE changes or modifies this Terms of Use, SGMYTAXISERVICE will post the changes to or modifications of this Terms of Use on this page and will indicate at the bottom of this page the date on which this Terms of Use was last revised.
  • b. Your continued use of this Website after any such changes or modifications constitutes your acceptance of the revised Terms of Use. If you do not agree to abide by the revised Terms of Use, do not use or access or continue to use or access this Website and/or the Services. It is your responsibility to regularly check this Website to ascertain if there are any changes to this Terms of Use and to review such changes.
  • c. In addition, when using the Services, you shall be subject to any additional terms applicable to such Services that may be posted on the page relating to such Services from time to time and the privacy policy adopted by SGMYTAXISERVICE from time to time (“the Privacy Policy”). All such terms are hereby expressly incorporated by reference in this Terms of Use.

3. Access and Use of the Services

  • a. Ownership of Content
    This Website, the domain name (www.sgmytaxiservice.sg), subdomains, features, contents and application services (including without limitation to any mobile application services) offered periodically by SGMYTAXISERVICE in connection therewith are owned and operated by SGMYTAXISERVICE.
  • b. Provision and Accessibility of Services
    The Services that have been selected by you on this Website are solely for your own use, and not for the use or benefit of any third party. The term “Services” includes but is not limited to the use of this Website, any Services offered by SGMYTAXISERVICE on this Website. SGMYTAXISERVICE may change, suspend or discontinue any Services at any time, including the availability of any feature, database or content. SGMYTAXISERVICE may also impose limits or conditions on certain Services or restrict your access to any part or all of the Services without notice or liability
    SGMYTAXISERVICE does not guarantee that the Services will always be available or uninterrupted. SGMYTAXISERVICE will not be liable to you if for any reason the Services are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Services. You are also responsible for ensuring that all persons who access the Services through Internet connection are aware of this Terms of Use and other applicable terms and conditions for the Services, and that they comply with them. If you link to is Website, SGMYTAXISERVICE may revoke your rights to so link at any time, at SGMYTAXISERVICE’s sole discretion. SGMYTAXISERVICE reserves the right to require prior written consent before linking to this Website.

4. Website and Content

  • a. Use of the Content
    All materials displayed or performed on this Website including but not limited to text, data, graphics, articles, photographs, images, illustrations, video, audio and other materials (“Content”) are protected by copyright and/or other intellectual property rights. This Website and the Content are intended solely for your personal and non-commercial use of the Services and may only be used in accordance with this Terms of Use. If SGMYTAXISERVICE agrees to grant you access to this Website and/or the Content, such access shall be non-exclusive, non-transferable and limited license to access this Website in accordance with this Terms and Use. SGMYTAXISERVICE may, at its absolute discretion and at any time, without prior notice to you, amend or remove or alter the presentation, substance or functionality of any part or all of the Content from this Website. You shall abide by all copyright notices, trademark rules, information, and restrictions contained in this Website and the Content accessed through this Website, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever this Website or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.
  • b. SGMYTAXISERVICE’s Liability for the Website and Content
    SGMYTAXISERVICE cannot guarantee the identity of any other users with whom you may interact with in the course of using this Website. SGMYTAXISERVICE cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the drivers may provide. All Content accessed by you using this Website is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.
    Under no circumstances will SGMYTAXISERVICE be liable in any way for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with the use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via this Website.

5. Intellectual Property Rights

All intellectual property rights subsisting in respect of this Website belong to SGMYTAXISERVICE or have been licensed to SGMYTAXISERVICE for use on this Website. This Website, the Services and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, pursuant to applicable copyright laws, international conventions, and other intellectual property laws. You undertake that:

  • a. You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of this Website and the Content, software, materials, or the Services in whole or in part;
  • b. You shall only download or copy the Content (and other items displayed on this Website or related to the Services) for personal and non-commercial use only, provided that you maintain all copyright and other notices contained in such Content; and
  • c. You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and non-commercial use is expressly prohibited without prior written permission from SGMYTAXISERVICE or from the copyright holder identified in such Contents copyright notice.

6. User Submission

Uploading of Information
In the course of accessing this Website or using the Services, you may provide information which may be used by SGMYTAXISERVICE in connection with the Services and which may be visible to other users of this Website. You understand that by posting information or content on the Website or otherwise providing content, materials or information to SGMYTAXISERVICE in connection with the Services (“User Submissions”):

  • a. You hereby grant to SGMYTAXISERVICE a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sub-licensable and transferable right to use and fully exploit such User Submissions, including all related intellectual property rights subsisted thereon, in connection with providing the Services and operating this Website and SGMYTAXISERVICE’s business, including but not limited to the promotion and redistribution of part or all of the Services and derivative works thereof in any media formats and through any media channels;
  • b. You agree and authorize SGMYTAXISERVICE to use your personal data in accordance with the Privacy Policy in effect from time to time;
  • c. You hereby grant each user of this Website a non-exclusive license to access your User Submissions through this Website, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of this Website and under this Terms of Use;
  • d. You acknowledge and agree that SGMYTAXISERVICE retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to SGMYTAXISERVICE does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the User Submissions, unless otherwise agreed in writing;
  • e. You hereby represent and warrant that any content in your User Submission (including but not limited to text, graphics and photographs) do not infringe any applicable laws, regulations or any third party rights; and
  • f. That all the User Submissions publicly posted or privately transmitted through this Website is the sole responsibility of you and that SGMYTAXISERVICE will not be liable for any errors or omissions in any content.
    • 7. Users Representations, Warranties and Undertakings

      • a. Use of this Website and the Services
        You represent, warrant and undertake to SGMYTAXISERVICE that you will not provide any User Submissions or otherwise use this Website or the Services in a manner that: (a) Infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; or (b) Violates any law, statute, ordinance or regulation; or (c) Is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, or otherwise objectionable; or (d) Involves commercial activities and/or sales without SGMYTAXISERVICE’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or (e) Constitutes libel, impersonates any person or entity, including but not limited to any employee or representative of SGMYTAXISERVICE; or (f) Contains a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program.
      • b. Removal of User Submission
        SGMYTAXISERVICE reserves the right to remove any User Submissions from this Website at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if SGMYTAXISERVICE is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.
      • c. Responsibility of User Submission
        You remain solely responsible for all User Submissions that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, this Website. You acknowledge and agree that you shall be solely responsible for your own User Submissions and the consequences of posting or publishing all of your User Submissions on this Website. You represent, warrant and undertake to SGMYTAXISERVICE that: (a) You own or have the necessary rights, licenses, consents, releases and/or permissions to use and authorize SGMYTAXISERVICE to use all copyright, trademark or other proprietary or intellectual property rights in and to any User Submission to enable inclusion and use thereof as contemplated by this Website and this Terms of Use; and (b) Neither the User Submissions nor your posting, uploading, publication, submission or transmittal of the User Submission or SGMYTAXISERVICE’s use of the User Submissions, or any portion thereof, on or through this Website and/or the Services will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law, rule or regulation.
        You are responsible for all of your activity in connection with using this Website and/or the Services. You further represent, warrant and undertake to SGMYTAXISERVICE that you shall not: (a) Conduct any fraudulent, abusive, or otherwise illegal activity which may be grounds for termination of your right to access or use this Website and/or the Services; or (b) sell or resell any services or booking obtained from or via this Website; (c) use this Websitefor commercial or competitive activity or purposes, or for the purpose of making speculative, false or fraudulent bookings or any reservations in anticipation of demand; (d) Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of this Website; or (e) Violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity that is expressly prohibited; or (f) Run mail list, listserv, or any other form of auto-responder, or “spam” on this Website, or any processes that run or are activated while you are not logged on to this Website, or that otherwise interfere with the proper working of or place an unreasonable load on this Website’s infrastructure; or (g) Use manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any page of this Website; or (h) Decompile, reverse engineer, or otherwise attempt to obtain the source code of this Website.
        You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with using this Website and/or the Services.

      8. Reviews – Further correspondence – Rights to User Content

      • a. By posting a review, you grant SGMYTAXISERVICE the full, perpetual, free, transferable and irrevocable rights to all submitted user content. SGMYTAXISERVICE reserves the right to translate, edit, adjust, refuse or remove reviews at its sole discretion.
      • b. You confirm you will comply with these Guest Review Guidelines. In addition, you represent and warrant that:
        – you own and control all of the rights to the user content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such user content to or through the platform;
        – such content is accurate and not misleading; and
        – use and posting or other transmission of such content does not violate the Terms of Use or any applicable laws and regulations and will not violate any rights of or cause injury to any person or entity.
      • c. Reviews may not contain obscenities, profanity, inappropriate content, hate speech and offensive content, promotion of illegal conduct, other people’s personal information such as names, phone numbers or email addresses, and irrelevant content such as promotional, invite and reward information. Moreover, reviews may not defame, abuse, harass, or violate the legal rights of others.
      • d. You further grant SGMYTAXISERVICE the right to pursue at law any person or entity that violates your or SGMYTAXISERVICE’s rights in the content by a breach of the Terms of Use. You agree you will be solely responsible for any user content you provide or submit.
      • e. Content submitted by users will be considered non-confidential and SGMYTAXISERVICE is under no obligation to treat such content as proprietary information. Without limiting the foregoing, SGMYTAXISERVICE reserves the right to use the content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. SGMYTAXISERVICE is under no obligation to offer you any payment for content that you submit or the opportunity to edit, delete or otherwise modify content once it has been submitted to SGMYTAXISERVICE. SGMYTAXISERVICE shall have no duty to attribute authorship of content to you, and shall not be obligated to enforce any form of attribution by third parties. Please refer to the Terms of Use for more details.

      9. Booking Confirmation, Fees and Payment

      • a. Booking Confirmation
        You will receive a confirmation email of your booking, within 24 hours. You will receive an email of your driver’s details on the night one day before your travel date. If you do not receive the email from us, please check your spam folder or notify us via email or WhatsApp.
      • b. Cancellation of Booking
        For full refund, cancellation has to be made at least 24 hours before the start of travel date.
      • c. Modifications to Charges
        SGMYTAXISERVICE reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on this Website. Your use, or continued use, of the Services offered by SGMYTAXISERVICE following such notification constitutes your acceptance of any new or revised fees or charges.
      • d. SGMYTAXISERVICE’s Rights and Obligations
        SGMYTAXISERVICE reserves the right to deny and cancel bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at SGMYTAXISERVICE’s sole discretion.

      10. Privacy Policy

      For SGMYTAXISERVICE’s policy relating to its use of your personal data, please review SGMYTAXISERVICE’s current Privacy Policy, which is hereby incorporated by reference to this Terms of Use. Your acceptance of this Terms of Use constitutes your acceptance and agreement to be bound by our Privacy Policy.

      11. Indemnity

      • a. SGMYTAXISERVICE’s Indemnification
        You will indemnify and hold SGMYTAXISERVICE, our holding companies, subsidiaries, affiliates, officers, directors and employees harmless from, including but not limited to all damages, liabilities, settlements, costs and attorney’s fees, claims or demands made by any third party due to or arising out of your access to this Website, use of this Website, your violation of this Terms of Use.
      • b. SGMYTAXISERVICE’s Involvement
        SGMYTAXISERVICE may, if necessary, participate in the defense of any claim or action and any negotiations for settlement. You will not make any settlement that may adversely affect the rights or obligations of SGMYTAXISERVICE without SGMYTAXISERVICE’s prior written approval. SGMYTAXISERVICE reserves the right, at its expense and upon notice to you to assume exclusive defense and control of any claim or action.

      12. Disclaimers and Limitations of Liability

      • a. Parties’ Relationship
        SGMYTAXISERVICE has no special relationship with or fiduciary duty to you for accessing and using this Website and the Content. You acknowledge that SGMYTAXISERVICE has no control over, and no duty to take any action regarding: (a) Which users gain access to this Website; (b) What content you access via this Website; (c) What effects the Content may have on you; (d) How you may interpret or use the Content; and (e) What actions you may take as a result of having been exposed to the Content
      • b. Services and Comments
        You acknowledge and agree that suggestions or recommendations may be given by Users of this Website. SGMYTAXISERVICE makes no representations or warranties regarding the accuracy of descriptions anywhere on the Services, or regarding suggestions or recommendations of the Services offered or purchased through this Website.
      • c. Exemptions of Liability
        In no event will SGMYTAXISERVICE, this Website, or any of SGMYTAXISERVICE’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from: (a) This Website; or (b) This Terms of Use; or (c) Any breach of this Terms of Use by you or a third party; or (d) Use of this Website, tools or Services we provide related to the business we operate on this Website by you or any third party; or (e) Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages. You acknowledge and agree that any transmission to and from this Website is not confidential and your communications may be read or intercepted by others. You further acknowledge and agree that by submitting communications to SGMYTAXISERVICE and by posting information on this Website, no confidential, fiduciary, contractually implied or other relationship is created between you and SGMYTAXISERVICE other than pursuant to this Terms of Use.
      • d. Remedies
        If you are dissatisfied with this Website, do not agree with any part of this Terms of Use, or have any other dispute or claim with or against SGMYTAXISERVICE or another user of this Website with respect to this Terms of Use or this Website, your sole and exclusive remedy against SGMYTAXISERVICE is to discontinue use of this Website.

      13. Termination

      • a. Termination by SGMYTAXISERVICE
        This Terms of Use shall remain in full force and effect while you use this Websites or the Services. SGMYTAXISERVICE may terminate or suspend your access to the Services, for any reason, and without notice, which may result in the forfeiture and destruction of all information associated with you. SGMYTAXISERVICE may also terminate or suspend any and all Services and access to this Website immediately, without prior notice or liability, if you breach any of the terms or conditions of this Terms of Use.
      • b. Effects of Termination
        Upon termination, your right to use the Services, access this Website, and any Content will immediately cease. All provisions of this Terms of Use which, by their nature, should survive termination, shall survive termination, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability. If this Terms of Use is terminated as a result of your breach, SGMYTAXISERVICE reserves the right to cancel any outstanding bookings you may have purchased prior to said termination, without refund or liability to you.

      14. Passports, Visas & Insurances

      It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements. As visa and health requirements are subject to changes without notice, SGMYTAXISERVICE recommends that you verify health and visa requirements with the appropriate consulate prior to departure. SGMYTAXISERVICE strongly recommends that you purchase a comprehensive travel insurance policy prior to departure.

      15. Miscellaneous

      • a. Severability
        If any provision of this Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Terms of Use shall otherwise remain in full force and effect and enforceable.
      • b. Assignment
        This Terms of Use is not assignable, transferable or sub-licensable by you except with SGMYTAXISERVICE’s prior written consent. SGMYTAXISERVICE may transfer, assign or delegate this Terms of Use and its rights and obligations without prior notice to you.
      • c. The Terms of Use have been drafted, and shall be construed, in the English language. Any translation of the Terms of Use is solely for reference only. In the event of inconsistency between the English language version and a translated version, the English language version of the Terms of Use shall always prevail.

      16. Contact

      Please contact SGMYTAXISERVICE at sgmytaxiservice@gmail.com to report any violations of this Terms of Use or to pose any questions regarding this Terms of Use or the Service.

      Last updated on 1 Oct 2019